New York policy
S8562: Establishes the "Mariah N. Lacey-Reid Law" which aids designated hotline centers in developing protocols for terminating calls to the suicide prevention and behavioral health crisis hotline
NY Senate · Sponsor Joseph A. Griffo
- Jurisdiction
- New York State
- Applies to
- New York State (proposed)
- Effective
- January 7, 2026
What it requires
Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
ny-statesenatelegislationbill
Free account
Create a free account
Track New York policy and save searches across the Network. Free. No card required.
Want to turn policy like this into market and network moves? Build your Market Network Strategic Plan →