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New York policy

S7405: Relates to complaint handling procedures for customers of public utilities

NY Senate · Sponsor Leroy Comrie

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Jurisdiction
New York State
Applies to
New York State (proposed)
Effective
January 7, 2026

What it requires

Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.

ny-statesenatelegislationbill

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